Greetings writing in the hope some strict action. As of 14 Nov – Today is my sisters Engagement and I have to go through the trouble of writing this after repeated explaining of same thing to random people for no reason. We booked a Skoda rapid from Goregaon showroom Senator motors, Mumbai.
Car Booked on the name of VEERAYATAN.
Outright check was given to Mr Asif on October 17 for Rs.11 lakh 02 thousand which was deposited on the same date we booked the car as Asif promised to deliver the car by 29th October and the promise was not fulfilled which is very disappointing.
Further it was promised on 31st of October and then later for 4th November. I explained him that it is very important for us to have car before 6th November They assured me that it will be delivered by 6th morning for sure.
From that point of time no one has updated or shown up or even tried to contact me for the delivery of the car today it is 13th of November and no one is least bothered to call up the customer or update on what has happened.
I was initially in touch with Asif who took the check from me later he told that Vikram will follow up with me after sometime Vikram told me that Philip is going to follow up with me he later says that his manager is going to follow up with me.
I was given a test drive vehicle by Philip and we accepted that car in hope of getting the delivery quickly.
There is no one to answer at the
Senator
Motors saying that the showroom was closed
I complained that the vehicle is not up to date to drive and they can take back their piece of crap or replace it, but there is no one to even listen to it. It
is again an liability on me, the first gear stopped working after a while.
Thank you for spoiling
Diwali
New Year
I’ve been forwarded by so many skoda a representatives and yet there is no one to answer to take responsibility. All the previous working numbers are
switched off and showroom landline number is not attended by anyone.
I would like to thank Senator and Skoda for all the pain and sufferings and a wonderful experience now and waiting for your response from your end thank you so much.
No one till now to update. I have been forwarded from to 4 different people who do not know what is happening. It takes each one 4 days to take calls after you contact them. This is disgusting. I am not unhappy with Senator but yes with Skoda off course for not getting back. Never Ever Skoda. We were about to give outright Cheque for the second car also. But now never ever and will not even suggest anyone in business circle friends or family. There has to be a huge compensation als0, but you guys are hopeless. Wasting others time and efforts. I wish and believe you will Pay in some other way for our pain.
Senator resigned on 16 October than pls explain the reason for accepting my Cheque on
17
October. This is fraud.
THERE ARE MORE 6 PEOPLE WHOM I KNOW ARE FORGED TAKEN FULL MONEY JUST LIKE ME FOR LAST 3 MONTHS AND HAVE BEEN NOR GIVEN A CAR NOR REFUND IS PROCESSED. 90 DAYS NO ACTION OR NO ONE IS UPDATING ABOUT WHAT IS HAPPENING. THIS IS SCARY.
I sincerely expect people talking to us on phone instead of mails
(sorry but you guys havent mailed back to me)
Every time there is a new reason for delaying the delivery and now for taking calls and refunding the money for last more than one month. To be precise it is now 46th day. Please do the needful. It becomes stressful for me just to remind you and even write this mail is more than stressful. Sick and tired of you guys.
Today 19-12-2015
Refund was promised on 8th December, Siddhesh who is VP
(9769995504)
for senator gets back on 12th December and says it will take more 4-5 days to decide when they will they refund the money. Today it is
22ND
December and still there is no reply or update from them.
IT IS THE END OF 6
5TH
DAY TODAY….
PLEASE SEE YOU CAN DO ANYTHING OR FORWARD US TO RIGHT PEOPLE.