I Purchased a brand New Xperia Z3 Compact mobile last October 2014 for Rs.43,500/-. With in the warranty period i gave mobile for Service thrice( Repeatedly I faced repeated problems with that mobile) and for almost 2 months mobile was at Service center. During Service they even changed the board once and provided me the alternate IMEI number. Last month, again I faced many issues with the mobile like Touch screen problem, Mobile network not detecting, Mic problem, Charging problem etc. I gave mobile for Service(Without Warranty) since the warranty was expired by October. Now they charge me Rs. 18,500 for repair. I can’t afford that much. I love Sony mobiles, but now I am frustrated with this mobile. I have got Safe hands, I used the mobile very precisely. I never expected a awful poor experience from a Sony Top End Z series mobile worth Rs.43,500/-. I have shared my Service ID / Work order number below. Please examine and provide me the favorable reply. I got good impression on Sony Brand Quality. Expecting for a compensation or mobile replacement with some other models. If required, I am ready to file a case and negotiate through Proper channel. Please examine and revert back as soon as possible. Thanks for understanding. Expecting a positive reply. Work Order No : W115121102606 Service ID : 15121102606 Thanks & Regards, K. Vigneshwar Thilak 09943963960.

Regards
vigneshwarthilak@gmail.