As per the advertisment on there site i have order one cell phone from shop.irctc.co.in Order Number:IRSP4489795;Items:Lava Mobile Phones A 11 Black;on amount of:970/- i have made online payment and it is successfully done, i didnt received any call from them for confirmation and they simlpy refused to give mi my order one of the representetive from their end said vender problem due to which they are unable to fulfill the order so they are refunding the order.this such lousy explanation they are giving they already transfered the money to my wallet but i want that cellphone.plese team help me thanks in advanced

i want that cell phone

Complainant Information
name- suhassurkar