ShopClues.com – sent me the wrong product not replacing the product

Dear sir i had order a skyline toaster sandwich maker with grill this product is coming with 2 in 1 detachable plates but shopclues.com have sent me the wrong product of skyline i sent them the photos of wrong product which i received but they are saying that the pic are not good and just doing time pass with me please see into the matter

i want the refund or the product which i ordered

Complainant Information
name- janudivecha

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