SnapDeal – order not dispatching

i ordered shoes on 14/12/2013. order no: 481712 with my hdfc debit card online payment .they said that order will be delivered with in 4-6 days .till today iam not able to track that order also….
i economically damaged for 700/- for 20 days..
i want my order dispatched

Complainant Information
name- CHINTALAKRISHNA

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