I placed an order for a Samsung Battery through www.Snapdeal.com. But, I received a Duplicate product. 1.The battery was not Samsung Company sealed. It was wrapped in a polythene cover. 2.The invoice I received did not have battery serial number. How do I claim the warranty? When I contacted, Snapdeal support, they sent a updated invoice with serial number of the battery. But the invoice number does not match with invoice I received with the product. When I asked why the product was not company sealed and wrapped in polythene cover, they are not responding to it. Details of my Purchase: 1.SamSung Battery Model: AB553446BUCINU 2.Order No. : 1155069515 3.Order Placed On : 02-Aug-2013 17:54:05 4.Invoice No of Invoice received with Product: 0E9202/13-14/274 5.Invoice No of updated invoice sent by Snapdeal support: 2857536 6.Vendor name- Shokeen India Marketing 125, New Roshanpura Village, Near B.D.O. Office, Najafgarh, New Delhi-110043 VAT/TIN: 29800797277 CST: 29800797277

I want my money to be returned at the earliest and they can collect the duplicate product from me.

Complainant Information
name- Prathaph101182