To

TATA Motors Ltd

Fiat Division

KOLKATA

Dear Sir,

Sub : Complain regarding manufacturing defects & others.

Ref : Fiat Linea. Ch. No. 9000506 Dt. 29.06.09

I want to bring your kind attention on the following facts & problems I am facing from day one of the purchase.

Kilo-meter not working.
Cigarette lighter out of order 100 %.
Noise while switching on AC.
Cooling of AC very poor.
Noise when releasing brake.
Steering Noise.
Suspension noise.
Front Panel button gone inside.
There are Screw driver marks on the panel as if it was opened & repaired.
We feel we have been supplied old stock vehicle or a DEMO car where as we are informed as May’09 manufactured.

I personally feel that I was cheated on this particular car, hence we have differed purchasing 2 more FIAT cars / Linea & Punto ) and have gone for Maruti Dzire & Swift, we can provide you with proofs.

My son called up your sales person at Kolkata what he says why you are complaing now after 1 month secondly he says you must have driven the good no of Kms, so he means a car is a show peace.

Some of the faults were informed to the dealer ( RD Motors Kolkata ) while on way to Asansol after taking delivery.

I request you to replace the car & oblige.

Thanking you

Yours faithfully

Ms. Saroj Dokania

31st July 2009

9434020215