Standard Charted Bank – Cash withdrawl at ATM problem

On date 06.08.13, at around 6.50 AM, I have tried to withdraw amount INR 9000 from HDFC Bank ATM, located at Rly Stn Palwal, Haryana, but the transaction failed and I have not received any amount. Also amount has been deducted from my account. I have contacted to SCB customer care for the same on date 06.08.13, and the complain number is 201308032747, but they have responded that it will be resolved in 7 working days. After waiting for long time I again have complained on dated 30.08.13, to customer care and the complain number 201308177318.Also Mail communication reference with bank is KMM15148169V76704L0KM. My Details are as below Gian Chand, Account number – 54410236600 Branch- SCB, New Friends Colony, New Delhi

INR 9000 plus interest.

Complainant Information
name- Gian

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