post paid conversation from prepaid

I am using airtel services since 4 years. I have apply for prepaid to post paid conversation before 20 days through an agent. yet its not converted to postpaid services. i got post paid SIM card but its not activate yet. my prepaid SIM is yet working and i m using that only. i have submitted all required documents and complained regarding this to higher authority. but it doesn’t working. Continue reading

information not received for new rates

I have not been informed about the new charges for sms. Earlier only 1Rs. per day was detucted from my balance and i use to get few sms free per day but now suddenly 3 Rs. per day start getting deducted from my balance and then i am getting few sms per day free. And another complaint is about my call charges. Continue reading

Blackberry services not activated even though balance has been deducted

Dear Sir,
I tried to activate blackberry services on my airtel prepaid number on Dec 22nd, 2011, for the Internet Services Weekly Plan (BB5). Although Rs 100 was deducted from my balance I am unable to get the service. It is not the first time this has happened, and when I call up their customer care number, they can offer me no solution and sometimes even hang up. Please help.
Basil Sangma Continue reading