IN MY DEC2012 BILL OF TATA DOCOMO I FOUND THAT THERE IS A MIS MATCH OF LOCAL CALLS AND DISCOUNT AND I HAVE SUBSCRIBED 2G DATA PACK FOR INTERNET ON MY HTC ANDROID PHONE RS. 43 -2GB BUT WHEN I WAS USING INTERNET THEY PROVIDED HIGH SPEED INTERNET SERVICE AND BILLED FOR HIGH SPEED DATA SEVICE. I HAVE LODGED THE COMPLAINT REGADING THIS THEY SAY WE CAN CORRECT YOUR LOCAL CALL BILLS BUT YOU HAVE TO PAY FOR HIGH SPEED INTERNET CHARGE. MY VIEW WHEN I AM SUSCRIBING 2G DATA PACK ON MY HTC ANDROID PHONE WHY THEY ARE GIVING HIGH SPEED INTERNET SERVICE ON MY PHONE. IN MY HANDSET THERE IS NO OPTION TO CHOOSE LOW SPEED INTERNET OR HIGH SPEED INTERNET OPTION. THEY SAYS THAT YOU HAVE OMH SIM WE CAN NOT SUPPORT 2G DATA PACK ON THIS BUT MY QUESTION IS THIS IF YOU ARE NOT SUPPORTING 2G DATA PACK ON THIS WHY YOU ARE ACTIVATING THIS ON MY OMH SIM. YOU ARE SEVICE PROVIDER YOU KNOW WAHT KIND OF SIM SUPPORT WHAT TYPE OF INTERNET SERVICE. AND YOU ARE CHARGING FOR BOTH 2G DATA PACK AND HIGH SPEED INTERNET USE. THIS IN NOT FAIR BUSINESS .

TATA DOCOMO IS AGREE TO RETURN MY LOCAL DISCOUNT RS. 28 IN NEXT BILL BUT NOT AGREE ABOUT INTERNET DATA USE ISSUE

Complainant Information
name- ajaykpuhania e-mail ajaykpuhania@yahoo.co.in