TATA PHOTON – behaved rudely with me no service

SIR, I HAVE TAKEN A NET CONNECTION FROM TATA PHOTON TWO MOTHS BACK. AT THE TIME OF TAKING CONNECTION THE SERVICE PROVIDER ASKED ME TO PUT A SIGNATURE ON A FORM MANDATORY FOR NEW CONNECTOR. I STARTED TO FILL IN THE FORM BUT THE PERSON ADVISED ME THAT THEY WILL TICK THE RESPECTIVE AREA. WHAT I WILL HAVE TO DO IS TO PUT A SIGNATURE ON THE FORM RESIDUE WILL BE FILLED UP BY THEM. EVEN THEY ADVISED ME THAT MY FORM WILL BE CANCELLED IF THERE IS ANY WRONG IN FILLING UP THE FORM, THE CONNECTION MAY BE CANCELLED. AT THIS JUNCTURE I STOPPED TO FILL IT BUT THEY CONFIRMED ME THAT THE ANNUAL RENT WILL BE INR. 200/- PER MONTH. SURPRISINGLY, ON THE FIRST MONTH I RECEIVED A BILL FOR MORE THAN INR 700.00 AND THE SAME ON TNE NEXT MONTH IS INR 659/- AFTER IST. MONTH OF MY BILL I TALKED THEM BUT THET TTOLD ME THAT MY CONNECTION IS FOR 5 GB WHOSE MINIMUM RENT IS INR 500/-WHILE I ASKED THEM TO PROVIDE MINIMUM GB. IN FACT THE LADY TALKED TO ME OVER TELEPHONE BEHAVED RUDELY WITH ME AND MY PROBLEM HAS NOT BEEN RESOLVED. MY TATA PHOTON NO: 9230525413 AND TATA A/C NO 945821677.

SUMIT CHATTERJEE

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.