Respected Sir, I have ordered a Zync Z930 7 Inch Tablet online from timtara on 27th Dec 2012 (Order #10377168) costing Rs 3440. The item was promised within 3 weeks. It is already more than 3 months and they never dispatched me. The product was not delivered nor my amount was refunded inspite of many reminder to them by email and to their customer care every day. I have been calling their customer care nos 10356670700/01353051500 every day. Sometimes they told me they will be sending soon. Sometimes they I want to try to process to refund my money which I have paid Rs 3440 to them. Sometimes they told me they are contacting the manufacturer for the product. It is just a waste of my phone bills calling them without any proper response from them. . I will be grateful if you kindly help me in getting the product ordered or refund of the money. Yours Sincerely, Oinam Tombi Singh SingjameiOinamThingel Imphal – 795008
Mental harassment. Non-delivery of products and non-refund. Refund of the amount paid to them.
Complainant Information
name- tombi