Traces – issue in downloading Form 16 B

Hello Sir/ Madam, I am buyer of a property. I have deposited the TDS (Form 26QB) on 31st July’13. I am trying to download Form 16B for assesment year 2014-15. But getting error “No data available for the specified search criteria”. I have mailed my issue to contactus@tdscpc.gov.in with screenshot details & also called customer care Dept # 0120 -4814600 so may times. Every time they said that please mail us your concern with all the details, we will resolve your issue within 72 hours. Its almost a month now but till the date i haven’t get any response from traces & my issue is remain same. Please help me. Regards, Geeta Singh

Regards
geetasingh2006@gmail.

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