I purchased the usha mixer grinder on 20/03/2014 and his model number is jmg2722/2743f from reliance Digital Consumer Electronics Store. Today when i tried to use the grinder its not working its completely dead. I request you to please arrange the engineer and also i request you to replace the grinder. Today i was using the grinder for the second time and its dead..

Awaiting for your kind and early response. Please note you can call on my mother mobile number 097687624XX as i am not able to take my calls from morning 9 to evening 7

Thanks & Regards
Hitesh jha

Thank you for writing to us. This is with reference to your email dated 04th April’14 expressing concern regarding “Juicer Mixer Grinder”. We sincerely regret the inconvenience caused to you. Would like to inform you that we have contacted at 9768762447 and came to know the product purchased from “Reliance” so i request you please contact at reliance for the same.

Please find the contact details of Reliance Resq:
Address
Contact Number
Reliance ResQ,
2nd Floor , Maithili , Plot no. 39/4 , Sector 30A , Vashi , Navi Mumbai – 400705
022 – 44722222

Should there be any further clarification, please feel free to get in touch with our Toll free call centre at 1800 1033 111. Assuring you of our best services at all times.

As per your last text message you told me to bring the mixer grinder to your store so you will replace it with other product. So on Tuesday my cousin has visited your store with the mixer grinder. when your people checked the grinder it started working so my brother has taken back the mixer grinder. Today is Saturday that means within 4 days it again stop working.

So now please tell me what should i do I am completely unhappy with your product and with the kind of service i got from your store. This time i am not ready to bring the product to your store because i stay in kandivali and your store is i santacruz.

Regards,
Hitesh