My name is Sudhanshu sekhar jha and my videocon D2H customer id is 68672301and i am using Videocon d2h for last approx 2 years and suddenly today i got an error message on my screen saying signal not available. When i have called again to again videocon customer service, but customer care executive told me that i need to pay Rs 150 to your service engineer for his visit. This is absolutely not acceptable from you guys and previously i face lots of problem with Videocon d2h. I would never pay extra for you guys mistake and now seriously i am thinking of moving to another service provider. I think when i bought the Videocon d2h service it works to good but for last one year it was not doing work properly. Vidiocon d2h service is very poor. I have called for your service engineer and he would be here in another 24 hours. It really hurts that I need to pay Rs 150 to him for no fault of mine. Pl. help me and short out my problem. Thanks Sudhanshu sekhar jha 98108219XX

Regards
ssjha75@gmail.