Why ShopClues.Com Accepts Order if it Can’t ship ?

My order no 21650649 dt. of booking 01.10.2014 shopping through shopclues my order no.21650649 shipped through red express against awb no.11051318 (not traceable) I have not received my order or refund and I am trying many time contact to customer care but every time telling me different-2 reply so, please it’s my humble request please return my money in my account

i need my refung amount of Rs.2948/-

Email Id: y2kumeshgoyal@gmail

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