Woodland Shoes Poor Quality of Service

I have purchase Woodland shoes worth Rs.3800/- at Goplan Mall Old Madras road on 20th June 2015, I didn’t use then immediately but the first time I wore it, I found that the size of the shoe was small and returned then and got the right size sometime in the month of August 1st week. I have used the polish which I have purchased at the store. After the first polish the left shoe color has become completely dark but the right one remained the same color. The next day I applied the polish again only to the right shoe but soon after polishing it would remain the same color when I have purchased it, but the left one has become completely dark. I have sent my Woodland shoe for Repair to your outlet at Gopalan Mall, Old Madras Road, Bengaluru on 27th of December and was informed they would return in 2-3 weeks but after 3 weeks they said that they got the shoe back but in the same condition without any repairs. The store executive has assured that he would resend them again, last week I went to collect my Shoes to my surprise I found that it was not quite properly repaired. I have informed the Woodland team customer care online support couple of times but they were they are escaping giving silly answers saying that its due to wear and tear. I have hardly used the shoe. I am expecting a solution rather than pushing me away and woodland trying to get away by not supporting the customer.

Regards
kirankumarraghavaiah@gmail.

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