www.snapdeal.com – Micromax LED TV – faulty product sold

Dear Sir, I have Purchased a Micromax LED TV from Online Shopping website (www.snapdeal.com) last month. it received to me on 09.09.13. in that product Cable connection was not working so i raised a complaint in micromax Complaint no: N09091021983 on 09/09/13 that in my New LED TV Cable connection was not working. then A Engineer from micromax Came at my home & Checked it. after that they told me on call that a Main board are required in My LED TV its mean that product was Defaulty so i have langue a complaint on next day(10.09.13)in Snapdeal that refund me my money and take back to that product. complaint no is: 3162764. from 1 & Half month i regularly calling their customer care in Sanpdeal but nobody listen in that company and Finaly they take back their product on 25/10/13 after 5 days they told me that we are not refunding your money your product is working fine so we send to you your product back. so i request them that if that product are not faulty then send me a video with cable connection witch problem am faced when i raised a complaint. but they are not listen & Forcing me that they send back to their product without any recording. so i notice them without any recording am not accept your product. but still their product is there & They are not refund me my money. in that time i also told them that a another product am purchasing so they also promise to me when i raised a complaint in their company that my complaint is in 7 days money back Policy, No Question Asked Policy, Easy Returns if not satisfied with product quality, size or delivery. so don’t worry we give your money when our product pickup from you. but now they dismiss all their promises & not refunding me my hard money. I request you please help me for refund me my hard money back.

i wants my money back as soon as possible they also delayed me from 3 months

Complainant Information
name- govindgour

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