i purchased xolo A500S on 22-10-2013 from krishna Digital,16, gandhi Market, Piplani, BHEL Bhopal.the display got problem on my mobile and i was not abel to see any thing on my mobile screen i went to service center on 1-08-2014 address microworld-MSD ,E-2/21 Kamdhenu tower, Bhopal contact number 9302182325 they received the phone and provided me a receipt so called work-order the number is 310000626982 and told me that it will take atmost 20 days to get my phone back then i came back i received one sms on 19th that my phone is repaired and i need to collect it from service center i went there to collect the phone but they again told me that the phone is still having problem so they sent it back to noida for further repair and i will get it back in 3-4 days and provided me a new work-order number 310000674742 but its 30-8-2014 and i still not got my phone back i called service station but they don’t have any status and told me to call the call center at 180030100104 after trying a lot the call connected and one executive received the call with reference to the work-order number she told me that phone is received by there repair center and she cannot commit that how much time it will take to get the work done . i asked her did they have some policy that how long can they make any customer to wait to get there phone back but they don’t have answer for this question . so the complaint is that if they cannot repair and give the set and give it back after 30 days then they should give me replacement set but do don’t any any warranty policy and this type of companies are doing business in india and making fool of customers and make them suffer .

i lost business around 30000 rupees and have to purchased a new phone worth rupees 6000 so i need my replacement set back with my loss of 36000 if possible and this company should be punished even though i dont get my loss back but this company should be fined with this much amount else they will not get any lesson

Email Id: roy_uday2005@yahoo.