Xolo Mobile – Not working properly poor Service

My Xolo Q700 phone touch was not working properly. I gave it for servicing to Kashyap Telecom at the above mentioned address on 18/June/2014. The next day I was told by the XOLO customer care executive that the phone has gone for replacement and will be delivered to me in not more than 17 days from the date of reception which meant the phone was to be delivered to me on the 5/07/2014. My WORK ORDER No. – 310000518238 and it is in warranty.Supporting Docs attached . Every time I call at the service centre , the executive makes excuses and make false promises, saying that the phone is in Noida city and will be delivered to me in next two days.

I want my phone back As Soon As Possible with complete replacement and full functionality. I am tired of calling the at XOLO service center again and again. Please help me get my phone back .

Email Id: ankitrawat10@gmail

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