Dont ever think of buying these xolo mobiles. You will be happy until your handset is working fine. If anything goes wrong during warranty period and you are supposed to submit the mobile to service center and then your life is miserable there afterwards until you get back your mobile. I bought Xolo q-800 x-edition mobile in the month of November 2013. For the 1st 10 days the mobile was working good. Later it developed a problem in wifi/bluetooth connections, sometimes it will connect and many times it keeps on scanning to connect and fails. I raised a complaint to customer care and they given a complain number and asked to submit the mobile to nearest collection point. I did the same on 11th of December 2013. Till date i have not received my mobile back. When asked to the collection center they say that it is sent to the repair factory at bangalore and asked to follow up with Customer care center for details.

I am calling them on a daily basis since last 20 days. Every time a different customer care member is speaking and i am explaing about the problem asking for a reply, everybody is replying that the mobile status is showing under repair in their system and asked to wait for some more days until the status get updated. Upon frustration i asked them to connect to their superiors they are asking to hold on the call for some minutes and the reply every time is that superiors are busy,and so that they exclate the complaint status to superiors. This happend almost 10 times. Also the collection center where i submitted the mobile is no longer a collection center for Xolo. So no proper response from them. They claim that around 60 mobiles were sent for repair from this center and it will be serviced and returned back and no further mobile will be collected there. They have changed to some other dealer in the same city. Presently i am worried that i may be getting my mobile back or not. Dont waste your hard earned money in buying these poor service mobiles only because of the attractive specifications.

Regards
stocksmsb@gmail.