Dear Consumer,

Please don’t go for Xolo product as they are cheating with the customer my name is neera kumar and i have purchase xolo black from flipkart and within 7 days there was some problem with touch and charging then i have logged the caomplait in flipkart and they have replaced . Now from May-16 month i have same issue faced and still continues and my phone almost 2 months out of 3 months with the Lava customer care in regular 15 days interval as per them they need to 15 days time to repair the same post 6 time visit in lava center in 3 month they have forward the request for replacement and mobile replaced on dt 03 Aug-16 and i have used hardly 15 mints at home and phone gone faulty then i have again visit service center on dt 04-aug-16 and they have provide me the service report with the no of 1646 so since i am calling them to no 9781145222 for knowing the status of the phone and still they are excusing that sir we(lava executive) are trying calling our internal to provide the solution and still we (lava executive) are waiting the revert internally once we (lava executive) received the revert then we will able to provide the solution to you so please wait till then post resolution received we (lava executive) will able to repair or replace your phone My details under below as now i have so depressed if the same problem occurred post warranty then what i will do as i have purchased mobile with rs 12999/- and this is the mistake i have done that i was go to purchase the xolo company so now i am torching by the xolo black company my details under below mobile imei no.9114510020969 lava center address: Lava care near krishna continental hotel near fauju chowk bathinda 151001 punjab mobile no 9781145222 as i am now going for consumer form and case for harassment

Email Id: nkumr.modgil@gmail.