YEPME.COM – there was nothing inside in parcel refund my money

i have purchased a shoes from yepme.com(order no:4164878)by prepaying using my debitcard.they send it through speedpost.they informed me that the product was dispatched on 19/11/2013,but it was originally dispatched on 25/11/2013.this is the first cheating.then after a long time on 30/12/2013 i recieved the packet from my postman,but there was nothing inside it,so i complained it to my local post office (pin-695302)and to the company.on that day they promised me to pay the refund that day itself,but till today nothing have happened.they send me an automated generated e-mail everytime.but no action or a callback.in between i called them about 20 times each time talking about 30 minutes.it costs me more than the price of that shoes,this company sends an e-mail with a prank toll free number which they too say there is nothing like that.

i want the amount i paid for the shoes…that is a must…and also they should pay for how much it cost to contact them

Complainant Information
name- rameesrasheed

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