Akash Tablet – Repaired Tablet phone not serviced in warranty period

I purchased Datawind upislate 7c (Tablet Phone) on 2-3-2013. That Tablet is not working now. I gave this Tablet for service in authorized service centre at VARSHIK INFORMATION SOLUTION, 210 MTH ROAD, VILLIVAKKAM CHENNAI-49. CONTACT PERSON NAME VELMURUGAN, CELL 9566286686. Receipt Date 4-9-2013. Ticket Id: 0902TN256. He sent that repaired tablet for service from chennai to head office situated at Amrister (Punjab) 3 month before. But still it is not serviced at head office. I called to head office more than 30 times, and i sent e-mail also. when ever i call to service centre, they are telling that you will get your tablet in 7 days after serviced. simply they are telling that wait for 7 days, you will get it surely. But i did not get that tablet still now. already more than 70 days compleated. HEAD OFFICE SERVICE CENTRE AMRISTER CONTACT NO 01832581330 (please contact this number. TABLET IMEI NO 911303700002773 MY CELL NO 9600987060 MY NAME VIKRAMAN.A

I paid Rs: 4999/- for that new tablet. I need same amount as refund or otherwise new device replacement (Model 7c+ center camera) . if not possible please send my device after serving in good working condition (including Battery Backup also). Battery may be in dead condition due to idle for more than 4 months. so after serviced in good condition i expect.

Complainant Information
name- vikraman

One thought on “Akash Tablet – Repaired Tablet phone not serviced in warranty period

  1. Dear Vikraman ,

    Your query has been forwarded to concern department. Our customer care executive has called you and hope your query is addressed.

    Regards
    Datawind Innovations .

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