Refusal to replace the defective Multi Toaster Purchased even refusal to give refund for the product as promised by the company

We purchased a Morphy Richards multi-toaster worth Rs. 2050 from Zenith Electric Stores – 25, Ezra St, Kol-700001 on 16/09/2011. One of the screws on the hinge was missing but we did not realise this on purchase. We took the toaster for repairing to the same outlet on 15/11/2011. We did not get any complaint no. and the store retained our warranty card and the toaster for repairing. Continue reading

stop of service without prior intimation and allotment of same mobile no. to another consumer

Mobile no. 9929633760 was allotted to me 25 days back and still on my name as per airtel records. Same no. has been allotted to mr Satish, on 01 Jan 12, whereas i was using it till 31 Dec 11. since matter is very sensitive because misuse of mobile no. is venerable in unauthourised hand. please sort the matter at the earliest. Continue reading