Sir, I am julie mishra, I want to complain against Club Group of Hotels (Destination Resorts India Pvt Ltd) for false promises and cheating. I have been cheated for sum of Rs 15,000. (Receipt attached). On 04/08/2013, I got a call from Club Group for free 3n/4 days hotel stays gift voucher & glass set. And I have to just listen to their presentation about their group and RCI . ms lovee & the manager offer me membership for Approx Rs 1,10000 which I rejected and then they offer me to buy 2 yr trial package for Rs 15,000. for 1 Week travel voucher each for two year. They also mis-informed and false promise that I can use this voucher on home properties & tie up hotels free of cost only i have to give the taxes.travel discounts, food packages,all are included in this trial packages.even i can rent my 14 days to some one else with in two yrs. they told me that i have to pay only fuel charges,discount on train or flight ticket40 to 50% off on restaurant. I can enjoy all the activity like spa,water activity in their home properties in gurgaon, after 2days later i talk to rci corporate office,the customer care executive told me totally different things.(no discount on train or flight ticket,no discount on restaurant,only one week for 2 yrs,)i enquired about this things to ms lovee(employee of club gr.of hotels,west gate mall,janakpuri)she told me that they didn’t yet send our paper to corporate ofc,so not to bother about it. Later they did’t receive my call when i call from different no. than they rec the call and talk to my husband rudely,& straightly denied about all the above facility,& promises which they hv told me earlier.they cheated me.they didn’t dispatch me the membership card yet. in the paper they filled administrative fee rs. 15,000,balance due rs.95,000.

I repeatedly ask them about this balance due,they told me that this amount only i have to pay in future if i like to take membership of 10 yrs,not the total 110000.after 2yr trial pack. they have cheateed me. so now i want my money back. I want to complain against Club group of hotels for false promises and cheating.

Regards
littleangelicsunshine@gmail