Datawind Innovations Pvt. Ltd took money but not giving product

I have booked Aakash tab (a project sponsored by the Indian Government, Ministry of Human Resource Development) last year in the month of Februrary 2012 and was given booking ID “PM1D32BA5CF8”. I have got a mail from them saying if I decide to make the payment in advance they will prioritized my delivery of Ubislate7+ in March 2012, along with free shipping. The payment was made through my cheque no. 812234 dt. 18,February.2012 of amount Rs.2999, payable at State Bank of India. Payment has been acknowledged by them by email. Till end of April 2012 I did not get the product and emailed them and they differed delivery date to 31st May 2012. But its 21st,May.2013 as I write this, its been more than a year, I did not get the product till now. They have stopped replying to my emails, online inquiry/complaint. They do not answer or pick up helpline number 01832708500 & 1800 180 2180.

I want full refund with interest till date including courier charges incurred by me for sending the cheque to Datawind.

Complainant Information
name- arun_kumar

One thought on “Datawind Innovations Pvt. Ltd took money but not giving product

  1. Dear arun_kumar,

    As per our telephonic conversation you have received your device.For any query in future kindly contact our customer care at 0183-2708500.

    Regards,
    Datawind Innovations

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