Dear Sirs,

You are foolish to presume that complaint is being made to seek replacement. You have not read customer feedback . Your customer says that product available in your shop is Manufactured FAULTY . You are liable for prosecution . Your printed size of #10 shoe is not in fact # 10 . It is indeed somewhere between #8&9 . Your leather is hard & unbearable . How can you say that , get 50% discount ? In fact you must pay damages to customer for cheating and apologise. Bata management is blind to its extinction in times to come . lot many new brands are now ruling the market .

MANAGEMENT SHOULD SEE RED ON THE WALL IN FRONT . STOP PRODUCING SCRAP .

RN KAPIL.