DTDC – Missing items during shipment claim pending

Shipment no. D20891926 2 mobile sets couriered via DTDC from Burnpur to Allahabad. Courier was insured for Rs. 15000 by paying requisite fees to DTDC. 1 mobile set was taken out from secure pack during transit. DTDC tracking document showing reduction in weight during transit (attached for reference). Insurance claim pending since Feb’2015. Case is under Kolkata office. Issue has been lingered since Feb’201

Economic loss including cost of lost mobile and physical harassment of visiting DTDC office number of times

Provide me with the insurance amount for which I have insured my courier. Insurance fees is already paid by me to DTDC

Email Id: antariksh.gupta@gmail.

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