Fast track service – delay in delivery poor service

i booked a courier from ajmer to Chennai in fast track service of this company and was promised next day delivery and after 3 days i am still awaiting for the parcel. when i contacted them they say it will take another 2 days for delivery. then

why should i be paying double for the fast track service when it doesn’t mean any thing to them.
delivery asap and want to speak to the owner about the ground level services offered by their company.

Complainant Information
name- romil e-mail romilpatni@yahoo.

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