Flipkart – Promotions & Cash Back – Review

The 10% cashback for state bank credit and debit cardholders running from 12-18th August, 2014 is full of false promotions. One of their statements is as follows: **All SBI Credit Cardholders excluding SBI Corporate Credit Card with no outstanding of more than 30 days and all State Bank Debit Cardholders are covered under this Program. Under this Program, cardholder can avail 10% cash back during the Offer Period on ALL purchases of Rs. 10000/- or more made/effected using SBI Credit and State Bank Debit Card on www.flipkart.com. The maximum cash back permitted/allowed on a card (including all add-on-card transactions in case of SBI Credit Cards) during the Offer Period is Rs. 3000/-.However a customer can avail the offer separately on two different primary cards** I tried to make a purchase of Xiaomi Mi3 mobile on 12th August. When I was directed toward payment options I clicked on debit card payment. But it was only applicable for Visa/Mastercard cards. Since I have a Maestro card and it doesn’t have a CVV number I had to opt for SBI net banking. Now they say I am not eligible for the cash back. Flipkart is cheating its customers in the name of false promotions. When I mailed to the customer care, they are saying that they can’t do anything about it and it is applicable for credit cards only (Incident: 140812-051917). They are turning the tables now and saying that it’s applicable for credit card only. This is utterly ridiculous. These people are toying with the customers’ money and time. I want my cashback money and proper action to be taken against flipkart for this. I can provide the e-mail details of the conversation with the customer care if necessary.

I want my 10% cash back i.e Rs.1400/-

Email Id: neevan57@gmail

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