I have purchased Ford Eco-sport Titanium(O) white on 5-10-14 from Noida Ford. For which i have paid Rs. 51000/- as an advance amount approx 15 days back. i requested your sales consultant (Mr. Shahrib) to adjust that amount in the total amount of the car, but he refused saying that the car is not on registered on my(Rajat Garg) name so this amount will be refunded back to me on the day when i will be delivered the car, but it was Sunday so he excused saying its sunday so i will get it on next day. From last two days i am calling him, he is passing his calls to Mr. Anuj in the sales. his behavior was very rude towards me and my Father-in-law two times prior also, which i didn’t highlight thinking he is also a human being and mood swings are their. but this has been a limit because now it is on the part of my money i.e Rs.51000/- that i have deposited.

I belong to a middle class family and have purchased this car by saving money from my various needs too, and the company is not giving my 51000 Rs. I want my Rs.51000 back with my two days work balance and the mental pressure which has given me huge loss on my sleep and health.

Email Id: rajat.garg111@gmail.