I had taken a personal loan from Future money on 2007 and paid all my EMI as per there schedule.In the process if sometime my EMI got bounced, I paid cash to them.As per my knowledge I paid all the loan amount with interest to them but few days back I got to know that Rs 5000/- outstanding is reflecting in my CIBIL report.Then I called there customer care and ask for clarification and I was shocked to know that there was Rs 250/- outstanding on the name of bouncing charges.It was really surprising that they don’t even bother to inform me about the outstanding amount.No correspondence was made with me by them about the outstanding amount. Virender Singh Rana Loan Account no.-CL123895 Bank- Future Money now Capital search Limited

I just want the outstanding charges should be waived off because I was totally unaware of it.When I had paid 50000/- with very high rate of interest then why i will not pay 250.Moreover for my EMI’s they use to call me many times before my paying date but why they don’t inform me about my outstanding.My request to you is to kindly look into the matter and do the needful.

Complainant Information
name- Virender e-mail verurana@yahoo.co.