How Lenovo is Forcing to get Touch Replaced in warranty

Recent purchased Lenovo Vibe X2 is not working properly, it’s battery is not giving proper backup, and suffering from overheating and hanging problem. Lenovo service center is forcing us to get it’s touch replaced on cost basis @ Rs. 8000/- approx., despite touch is working and after get the touch system replaced on cost basis they will take action on other problems of the mobile. Lenovo Vibe X2 Mobile was purchased on 20.5.2016 @ Rs 9985/- through Snapdeal Online shopping, bill issued by SPONTANEOUS COMMUNICATIONS PVT LTD.-Bijwasan, Khasra No. 631, Phirni Sadak,, Village Bijwasan, Near CISF Camp, CITY Delhi 110061 COMPANY’S VAT CST TIN : 7630384391. Request you to kindly take appropriate action so that mobile’s problem can be rectified as we are suffering a lot. Apoorv Verma 9415088813

Regards
Apoorvverma.lko@gmail.

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