HTC Mobile Damage Insurance – Not Approved

I have activate mobile insurance on my htc mobile. My mobile had damage due to accident and i call pick me to pickup my mobile. they will pickup my mobile on 12 august 2014 and not returned yet. Whenever i call customer care he always told me your approval is pending. i m totally harassed by this pick me India. Please help me My registered mobile number with pick me is 8600567xxx

I want my mobile phone earlier with well condition.

Email Id: khandare.rahul9@gmail.

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