Idea – Internet plan rent monthly change without my permission

I am a idea post paid customer. I deactivate my monthly net pack amount of 175 rupees on 21 April through idea customer care executive.As per the customer care executive conversation, they inform me bill include rent till 21th April, while my billing cycle start from 20th April. I have receive a bill for during 20 April to 19 may with including the net pack charges. today i contact to customer care person they said you will pay for the whole month. 2. They change my monthly billing plan from 275 rupees to 299 rupees, without my request. please resolve the issue.

They will charge net pack amount only till 21 April 2015. My bill plan will same of 275 per month.

Email Id: sanjeev.account@gmail

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.