I Bonny Anand to declare that, I purchased a mobile XOLO Q1010i bearing order no. 3003289745 on date 12/06/14. I received the above mentioned product on 20/06/14 through COD. The product was found dead. Meanwhile I contect INDIATIMES CARE on 09024666xxx and was advised to give the mobile to XOLO care to check the mobile and they will give me DOA certificate of the mobile. As soon as I received the DOA certificate on 25/06/14 I mailed the copy to INDIATIMES.COM at customerservice@timesinternet.in and i called them and they gave me a case id 1413587.now they were telling me to regenerate a new DOA certificate from XOLO care. I told this fact to Xolo Care and they replied that they can’t regenerate a new DOA certificate for the same mobile twice, as it is beyond their company policy. Now they were not responding properly as i told them that i am not interested in their product. Please tell me what to do and kindly do care this mater. Thank you My contact no. is : 9706630xxx

I Want Rs. 11229 back which is the purchase price of the product

Email Id: biksrkr01@gmail.