IRCTC Ticket – No Refund

I booked tickets to Mumbai with my family in 02020 NGP-CSTM premium train. But the train got late by 27 hours due to rains in Mumbai. So we had to opt for some other options. And i filed TDR immediately i came to know abt the late schedule. But my TDR was rejected saying train was running Normal. Its strange. So i request you to kindly look into the matter and do the needful. PNR – 8136769306 Date of Boarding – 20-6-2015 (20.45 pm) Date of Filing TDR – 20-6-2015 (21:59.54 hrs) Regn No. BCR260615W22868

Regards
arch.deepak@gmail.

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