Jio Lyf Mobile – No Customer Service

I visited 3 times this Sonepat Reliance JIO Customer Care (Delhi Road, Near Ronaq Garden-Sonepat) for regarding my Lyf Mobile. I found that there are so many insolent persons are sitting there. also they are not skilled, even they misguiding. i completely harassed from them. i attend Care for that my Mobile phone is Not Charging, Even its Showing Charging in my mobile. 1st They told that your Battery is dead, then after 10 minutes, they told that your Battery is OK but your charger is not Working. After some time they told me that your Charging(USB) Lead is damaged, that is why its all problem. i also told them, when i purchased this from last 6 month back it was the same and its working fine. but just from the last 2-3 days its not get charging. they formatted my phone without my information and they told that it will work fine now. i came and found that the problem is same.

The next day i again reach there, to request them pls make it correct. i spend more than 4 hours their, in repairing process, but they instead of repairing replace my battery to any of OLD battery without knowing me. and told that it getting charging , they shown me 17% battery but they put the another phone charged battery. i returned Home and when i came i found that again the same problem, even my battery is replaced with the old one. oh! my god… its a scam they are making fool to peoples i request to Reliance Jio Immediately Remove this kind of persons from your System they are spoiling big name of Reliance. Thanks Regards Ashok Dahiya 7015XX8892

Regards
DesignOnContract1@gmail.

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