Jio Outgoing Calls Barred

Respect Sir/Madam I bought Jio Sim on 01 April 2017, i used this sim smoothly 02 days but on 03 rd April in Afternoon i face a big problem that is Out going system is disable. When i call customer care for resolution this problem on 04th April customer care given a request ID NO that is SR000007UCZV and give me 48 hours and assure that my problem will be solution. Even i received a response message that is ”HOPE WE HAVE BEEN ABLE TO PROVIDE YOU WITH A RESOLUTION ON SERVICE REQUEST FOR MY JIO NO 8777565901 NUMBER.But my problem is still now.On 06 april i again complaint customer care and customer care give me again a request ID NO that is SR000007X20Q and again give me 48 hours but i face this out going disable problem still now.Even customer care said that i received a call from Jio Head Office in Mumbai but still now i don’t received any call.My mobile hand set Samsung J1 4G and it is VOLTE symbol showing and latest software is Updated.When another Jio Sim put my mobile hand set it is smoothly enable for Out Going system.But When i put my jio sim (877XX65901) it is disable for out going system.Even it nit be able 199 or 198 customer care. Sir/Madam please solved this matter.

Regards
krishnachandrahalder@rediffmail.

Leave a Reply

This site uses Akismet to reduce spam. Learn how your comment data is processed.