Mobikwik Wallet Transaction Failure

I made a payment to Dominos using Mobikwik wallet on 09/01/2015 amounting to Rs. 511 with Transaction NO. BMBK3625349211. The transaction got cancelled due to some technical errors. The amount that is refunded back to my wallet is only Rs. 434 which is Rs. 77 less than the amount I paid. According to mobikwik.com, I have got a cashback of Rs. 77 but this is not the case. I have complaint them several times but people from Mobikwik will not respond.

I am not able to make further transactions because I have not received this cashback. I want Rs 77 to be credited in my Mobikwik wallet. And, Costumer care should be responsive to the tickets that consumer create.

Email Id: chetna_qaz@yahoo.co.

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