On 20th June 2015 I had Rs 572.61 in my Paytm account. My outstanding orders of Rs 999 and Rs 590 which I had made on June 16th, 2015 were cancelled and I received a message around 19:55 pm that these have been cancelled by me and cashback has been made in wallet regarding these. When I called the customer care executive to tell that I haven’t cancelled these orders, he told me that there may be some technical glitch and they are being shown as cancelled. I logged in again to re-order these items because I wanted them. When I logged in at around 8:24 pm, I saw a transaction of Rs 1980 which was not made by me. I realized my account was hacked by someone and from the refund received in form of cashback was used to make transaction BILLDESK Order #DPT23862438840. I reported this to the customer care of paytm within a few minutes of the transaction being made. They asked me to write to their cybercell of paytm. I wrote a detailed mail with screen shots. The case number is # 4696. I haven’t heard from them. Had they being proactive they could have curbed this fraudulent transaction. The case is similar to another complaint made on June 12th: http://cybercrimecomplaints.com/content/paytm-wallet-account-hacking-and-fraud-transactions I’m sure it is some insider and paytm is trying to just remain silent. I’m hoping for some resolution on this. Also, This should be brought in public and Paytm should either come up with stringent rules or completely shut down. Yashika Chawla

I want money back in my account

Email Id: yashikachawla@gmail