PNB Bank – ATM didn’t dispense cash but Account debited and customer care reject the complain

Complainent: Abhishek Kumar Gautam Son of Nagendra Kumar Gautam Resident of Flat no 1, Yogiraj sadan bhelke nagar, kothrud, pune-411038 Subject: – ATM didn’t dispense cash but Account debited and customer care reject the complain Dear Sir, With due respect, I am a customer of Punjab National Bank with account no.0991001500012329. I tried made a withdrawal of Rs.15000/-(Rs. Fifteen Thousand Only) from the Shiv thirth nagar Punjab National Bank ATM on dated 11/10/2013 during this process my account debited from the Rs 15000/-( Rs. Fifteen Thousand Only) with transaction id ATM/CWDR/D239 but ATM didn’t dispense cash and I didn’t receive cash. ATM guard Mishra was witnessing this transaction then I made a complaint with Punjab National bank Customer care 18001802222 with the complaint no 60467662. On dated 11/10/2013 from my mobile no. 9637379359. On date 15/10/2013 I received a message from Punjab National Bank that your complaint regarding non dispensing of cash has been rejected. Therefore I request you to kindly look into the above said matter on urgent basis. Thanking You Yours faithfully Abhishek kumar Gautam

I want my money back as soon as possible from bank as well as compensation for mental and physical harrasment

Complainant Information
name- ABHISHEK

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