Rear shocker suspension does not work .

Dear Sir,
I am a proud owner of Hero Honda Splender+ . The decision of me going for a Hero Honda was purely based on the undoubtedly performance of the bike, and millions of satisfied customer across the country. The purchase of my bike was through BHARAT MOTORS Dhampur,Distt.Bijnor(UP). Now my bike is about 7months old. I am faced a problem with rear suspension.that does not work properly .
Could you please let me know the procedures so that I will follow up accordingly. Request you to intervene and do the needful. Let Desh ki dhadkan continue without any stoppages. Vehicle Details:-
Registration No UP-20s-2777
Chasis No MBL HA 10Ejpha23362
Engine No HA10Eapha43941
Regards,
ABhik thakur
abhikthakur@ymail.com
Mobile No 9311685161

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