Online bus ticket was purchased through the website of WWW.REDBUS.IN for A/c bus service from Hyderabad to Kakinada (Ticket no: TG6646732522) on 9/05/14 at 23:15 hrs. I have reached pickup point and informed my arrival at pickup point to bus operator. Operator told me wait for pickup. At departure time Red bus operator informed me about cancellation of bus due to break down. I requested the Alternate A/c bus service to reach Kakinada as my work is important. I replied negatively. I took Taxi for Rs 10,000/- to reach destination. On inquiry it was come to know that bus service was not cancelled and operated as normal. I heard similar experience from co passenger from same operator. In view of this I request you to conduct complete inquiry and do justice to me.

compensation Rs 20,000/- for travel expenses and mental agony

Complainant Information
name- avvsswamy e-mail avvsswamy@rediffmail.