Let me start with a sincere apology that i am a customer of Reliance Resq from reliance Digital as you and me very well know that the company doesn’t rescue the user at the time of need. My story is as old as Year 2013 when i bought you esteemed non functional , non existent service and my bad luck shined the same year when my TV started giving me trouble and sought company’s help with full confidence(Your sales pitch is pretty good , wish you had invested something in the execution department as well). Below are the requests that i have logged in this year alone for the only trouble that i reported and you would be pretty pleased to know that even after logging 7 requests for the same issue , things are as bad if not worse as they were originally. The requests and the dates are : Request Number Request Date 8003131433 12-Mar-14 8003169217 10-Mar-14 8003315187 07-May-14 8003420560 20-Jun-14 8003521941 06-Aug-14 8003593389 29-Aug-14 700016312 Don’t remember the date These are just the requests from current year. The customer care center in question is the Sector 63, Noida , UP. You can get my details from the mobile number in my signature. Now i am at a stage where i will for sure take the legal route to make you feel the pain that i have felt.

Since i cant be as brazen as your careless and carefree technicians and their team lead who never answers any queries , will wait till Wednesday end of the day before filing the case in consumer court(not a big deal for you but i will try my best). I am a computer professional so you can be rest assured that i will do my best to put the issue across in every forum possible over the internet (not as if their aren’t many already) so at least some people could be saved of this agony. Waiting(in vain as usual) for your reply ..

Regards
ngoyal81@gmail.