Samsung Galaxy No Service Under Warranty

I submitted my Samsung Galaxy S5 mobile for repair of its fingerprint scanner on 16.Oct.2014 at Pooja mobile plaza which is authorised samsung service center in Sagar, M.P 470002. It has been more than a month and i have not received my device back. They are not giving proper information for the same. I tried contacting samsung customer care they called me back but did not gave any satisfactory response. Important Details: Bill no: 4183202923 Model N. : SM-G900H Complain Ref. No. 8439996xxx Tracking No. 4183211334 Date: 16/10/2014 Mobile serial no. RZ1F70Z8NBZ Purchase Date: 30/07/2014

My Samsung Galaxy S5’s finger scanner stopped working and my phone is in warranty period, so i gave it to the service center for repair, and it has been over a month and i have not received my device back.

Email Id: pranjaljain28@gmail.

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