Shopclues.com Sold a Defective Mobile

Sir, I have ordered a samsung cdma mobile through shopclues.com vide order no. 23562755 on 16 Oct 14 and got the delivery on 28 Oct 14. When I checked the product, I found that charger in duplicate and also mobile is not charging. Then I initiated a return request vide 549575 which was declined by the merchant with giving any reason. I want to return the defective product and want my money back. Please look in to the matter and do the needful.

Cost of Mobile: Rs. 1499.00 Shipping: Rs. 50.00 Also I face inconvenience due to misbehave of the company.

Email Id: mishra.dk2010@gmail.

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