I bought a Jewelry set worth Rs. 1099 from snapdeal via online purchase and need to be delivered at my sister address, Order No. 1522704070 on 18/12/2013 It was committed to me that this will be delivered in 2 days but neither they delivered nor refunded my amount, rather I was informed via sms/email that the product has been delivered which is a false commitment, I checked there was no delivery of products, Order Details : S.no Item name Suborder Number Quantity Estimated Dispatch Date Price 1 Sukkhi CZ Glittery Mangalsutra, Ring & Earring Combo Promo Applied: [JEWEL30] 2055056470 1 On or Before Dec 19, 2013

I want either immediate delivery of products or refund of my amount back in my credit card, for taking any step they should call and confirm

Complainant Information
name- vibhasingh