SnapDeal Sold Poor Quality External Hard drive

dear sir i have bough Western Digital element hard disk from snapdeal at 4000 rs on 14 may 2015, and i have received bad quality product for which i have refunded it and on 26 may and on 29 may they received my refund item, and snapdeal policy is to refund amount in 4 days but from last 26 may to this 23 june approx 28 days i have not got refund amount , as i am facing money problem and i am regularly calling to snap deal but they are not refunding my amount as they give answer you will get refund soon , but not giving exact time and before refund they said that they will refund in 4 days , sir please help i am daily calling to snap deal and also sending mail to them but still they are not helping me , because of this i am suffering mentally

quality of hard rive which i received is not good , its working is bad and also i nave not received product quality as shown in advertisement.

Email Id: 10august1991@gmail

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